Contact information

Have a question about an order, a product, or a custom sign? We read every message ourselves and answer within one business day.

Order and Product Questions

For anything about an existing order—tracking, a damaged item, a return, or a question before you buy—write to orders@shopneonoir.com. If it's about an order, include your order number so we can find it quickly.

Custom Signs

Building your own sign? Start on the Custom page—you can preview your words or artwork, pick a colour and size, and send us the design directly from there.

Wholesale and Brand Enquiries

Retailer, boutique, or brand interested in stocking NEONOIR? Visit For Brands to get in touch.

Where We're Based

NEONOIR is run out of Calgary, Alberta, Canada, and ships to custo

Policies

Shipping times, returns, and our terms are on their own pages: Shipps/refund-policy">Refund, and Terms of Service.